You get excited when you know you’ve made someone else’s day easier.
Operations Assistant
Ready to Make Your Mark?
We’re seeking a part-time Operations Assistant who is dedicated to making sure our day-to-day administration is taken care of enthusiastically and reliably.
Could this be you?
You’re the right candidate for this role if you’re proactive and detail-oriented, with an “I’ll take care of it” strategic mind of an Executive Assistant, but crave broader responsibilities.
You have a genuine desire to make everyone around you successful, and you feel most fulfilled when you are helping others and solving challenges, big and small.
We’re looking for that special person who wants to grow with us and lead from our shared Values, Vision and Mission. That stellar gem who wants to Make Meaning, not just money.
Role Highlights:
Broad responsibility to manage and run our well-defined Financial Processes, Sales and Client On-Boarding Processes, and our Hiring Processes.
Proactive administrative support, email support, and scheduling for our Co-Founders, Client Meetings and Kick-Off Calls. Some travel coordinating duties when necessary.
You’ll stay a step ahead of us in getting things done –we won’t manage you, you’ll manage us!
You’ll be part of a small company helping to build a reputation of human-centered business by managing and running efficient, smooth-as-silk processes — and by living out our Big Why: “Creativity as a force for good”.
Genuine desire to work as part of a great team built around emotional intelligence, training, mentoring and holding each other to the highest standards.
You Are a Fit If:
You’re looking for a small company where you’ll make a significant impact for a very long time as an important and equal team member.
You are highly proactive, highly detail-oriented, and will naturally assert yourself as one of many leaders in our company.
You have a great grasp of English and writing. Your emails are kind in tone, clear and actionable.
You like a fluid organization that is small and growing, and works with international clients who are all mission-driven.
You enjoy meaningful work, a focus on RESULTS, detailed administrative work that you have to manage yourself, working very closely with other Stakeholders (people who are highly committed) and on your own from home with no one peering over your shoulder (because well, that’s just creepy, isn’t it?)
Where You’ll Fit in at TEH
This role kicks-off as a Part-Time position, 12-15 hours/week to start. You’ll work closely with the founders and act as an entrepreneur yourself, seeing what’s needed to help us shape and finetune our processes so that the result is a human-centred company. One that totally aligns with our Values, Vision and Mission.
There’s lots of room to grow, to become a full-time Stakeholder, and shape the results you want to be responsible for. Here’s where we’d love to take you, if you decide to hop on the bus and join us on this adventure:
Operations Assistant >> Operations Manager >> Chief Operations Officer
Who Are Our Clients?
The Essential Hotelier clients are mission-driven hoteliers, tourism business owners, and destination leaders with revenue ranging from $6 million to $16 million.
Our clients not only care deeply about travel and hospitality, but they believe their destination should make a positive social impact in the world.
That’s why the destinations we work with are built sustainably. They support local schools and run environmental stewardship programs. They get involved in wildlife conservation. And they dedicate themselves to providing meaningful work opportunities to local people in remote communities.
Who Are We?
At The Essential Hotelier, we help eco-focused hoteliers clarify their message so they can simplify their marketing and create demand for their hotels.
Ultimately, we are in the business of creating emotional connection.
We do this through words, pictures, moving images and design. We have 3 main revenue areas in our business:
The Strategic Message Intensive. Learn more about the Strategic Message Intensive here.
The Website Launch. Learn more about the Website Launch here
Ongoing Marketing Support for a small roster of clients. View a Client Case Study here.
Your focus will be on the Financial, Sales, Client On-Boarding and Hiring Processes that run behind the scenes of each one.
Our Core Values
We Believe in Stakeholders
—Or people who will put a stake in the ground and “own” their work, not just do it.
Employees have to be told what to do. Stakeholders can’t help but make the job better.
We operate a little differently, but you just might love it.
We don’t have vacation policies or a central office. We believe in working together as Committed Community to get results for each other and our clients. Generally, however, we’ll want you available for a significant portion of the workday in Eastern Standard Time (EST).
Most of us, like you, work more from home than in the office.
Want to join us?
And Who Are You?
As our ideal candidate, you possess a high sense of urgency. A love for the details. An ability to run systems and the desire to figure out processes to make them run smoothly.
Role Highlights:
Broad responsibility to manage and run our well-defined Financial Processes, Sales and Client On-Boarding Processes, and our Hiring Processes.
Proactive administrative support, email support, and scheduling for our CEO, and for our Client Meetings and Kick-Off Calls. Some travel coordinating duties as well.
You’ll stay a step ahead of us in getting things done –we won’t manage you, you’ll manage us!
You’ll be part of a small company helping to build a reputation of human-centered business by managing and running efficient, smooth-as-silk processes, and by living out our Big Why: “Creativity as a force for good”.
Genuine desire to work as part of a great team built around emotional intelligence, training, mentoring and holding each other to the highest standards.
The Details.
Here’s what we can offer you.
Remote Role.
We’re based in Ontario, Canada, but this is a remote role. Your timezone does not matter to us, although we’d prefer if you were in, and or available, to work effectively in Eastern Standard Time (EST).
Your Compensation.
We’ll work this out with you –you’re worth what you bring to the team and we’ll want your input on that. How much you can bring to the team is the biggest factor in what you will get paid.
Part-Time Contract.
This role is 12-15 hours per week to start. This is a part-time, 3 month contract starting immediately. We’re absolutely looking to renew the contract for the right person.
Deadline.
June 16, 2023, 11:59 pm EST.
How to Apply
To apply for this role, do not send your resume at this stage. Please answer the application questions by June 16, 2023, 11:59 pm EST:
Our Hiring Process.
In an effort to remove bias from the hiring process, we have implemented 3 steps:
Step 1: Your Application. Apply Now >
Step 2: A Demonstration of Your Skills
Step 3: Your References + CV/Resume
In Step 1 of the process, your application will be anonymously reviewed by our hiring team to ensure fairness.
You’ll need a CV/resume, but it’ll only be considered if you score well in Step 1 & 2.